The Chester Grosvenor Exterior photo The Chester GrosvenorThe Chester Grosvenor Exterior photo The photograph shows a charming, snow-covered street scene at night. The main focus is on a historic-looking building with intricate black and white timber framing on its upper floors. The building has multiple gabled roofs and large windows that gloThe Chester Grosvenor Exterior photo The photo shows a view of a historic city center, likely in Europe, with a mix of old buildings under a partly cloudy sky. 

In the foreground, on the left, is a prominent example of timber-framed architecture. This building features dark, steeply pi
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From256US$ /night
Check-in
30May2026Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Eastgate Street, Eastgate, Chester, United Kingdom, CH1 1LT
-
Steps from the Eastgate Clock
Great
8.8
9.3
/10
4.6
4.3
/5

Accommodation

The Chester Grosvenor offers a range of luxurious room types designed for comfort and convenience. Each room features special amenities such as king-size beds, marble bathrooms with double-ended bathtubs, and individual design elements. Classic, Deluxe, and Executive rooms cater to varying needs, ensuring every guest finds the perfect match for their stay.

Award-Winning Dining

Gastronomy thrives within The Chester Grosvenor, home to the highly acclaimed 3 AA Rosette restaurant, Arkle. This fine dining venue showcases seasonal tasting menus curated by Executive Chef Elliot Hill, focusing on local and fresh ingredients. La Brasserie, a 2 AA Rosette spot, offers all-day dining in a vibrant setting with an impressive Champagne and cocktail bar.

Wellness and Relaxation

The Spa at The Chester Grosvenor provides an array of rejuvenating treatments tailored for every guest. Noteworthy offerings include luxurious spa days featuring expert therapies using ELEMIS products and access to a Thermal Suite. Special seasonal spa experiences, such as the Winter Glow Retreat, offer unique treatments alongside a soothing atmosphere.

Special Offers and Events

The Chester Grosvenor frequently presents exclusive promotions for overnight stays and dining experiences, enhancing the guest experience. Seasonal events, including festive menus for Christmas and New Year's celebrations, allow guests to enjoy the holidays in style. Special packages for spa days combined with afternoon tea provide added incentive to discover the hotel's offerings.

Location and Heritage

Situated in Chester, The Chester Grosvenor overlooks the famous Eastgate Clock, recognized as one of the most photographed clocks in England. The hotel's prime city-center location provides easy access to historical sites, such as Chester Cathedral and the Roman Amphitheatre. Established in 1865, the hotel embraces its rich legacy while delivering modern luxury.

Highlights

Location: City-center near Eastgate Clock

Dining: 3 AA Rosette restaurant, Arkle

Rooms: Luxurious marble bathrooms

Wellness: Access to Thermal Suite

Dining: Seasonal menus at La Brasserie

Offers: Exclusive promotions and packages

Must-do experiences

  • Wander the historic Chester Rows for unique shopping and architecture.
  • Indulge in a Chester tart at the famous Patisserie Valerie on Eastgate.
  • Take a relaxing stroll along the River Dee and enjoy the views.
  • Visit the Grosvenor Museum to discover Chester's rich history.
  • Explore the bustling Chester Market for local crafts and delicious food.
View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Classic Room
2 persons
220 sq. feet 
1 Double bed
Shower
Heating
Executive Room
2 persons
380 sq. feet 
1 King-size bed
Shower
Heating
Superior King Room
2 persons
390 sq. feet 
1 King-size bed
Shower
Heating
Deluxe Room
2 persons
305 sq. feet 
1 King-size bed
Shower
Heating
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Check Dates & Room Rates

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Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Great
8.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Dressing area
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

The Chester Grosvenor presents an array of delightful dining experiences, blending British flavors with a touch of sophistication. Guests can indulge in a chic atmosphere at the prestigious La Brasserie or find comfort in the elegance of the Arkle Bar and Lounge, each offering unique culinary creations and exceptional service.
The Chester Grosvenor Restaurant photo The photo shows the interior of a high-end restaurant, likely a formal dining establishment. The space is elegant and well-lit, with a warm color palette of browns, blues, and golds.

The main focus is on a round table in the foreground, set for two
The Chester Grosvenor Restaurant photo The photo shows a luxurious and well-stocked bar area. The bar itself is a curved, rich wood structure with a light-colored marble countertop. Several high stools with tan leather seats are lined up along the bar, inviting patrons to sit and enjoy dr
The Chester Grosvenor Restaurant photo The photo shows a cozy and elegant dining area, likely within a restaurant or upscale home. The room has a warm, inviting atmosphere with soft lighting. 

The main focus is a round table draped with a crisp white tablecloth, set for four people. Each

Arkle

British contemporary fine dining
Ambiance
A luxuriously comfortable area of understated elegance and sophistication
Key Offerings
An intimate dinner setting featuring vegetarian, vegan, and gluten-free options, with a focus on British cuisine. Famed for its intimate atmosphere, Arkle is perfect for special occasions.
Reservation
recommended
Wednesday to Saturday, 18:00 - 22:00

La Brasserie

British and French bistro
Ambiance
A lively and larger dining space with glamour reflecting a Champagne and cocktail bar vibe
Key Offerings
Delicious all-day dining showcasing an eclectic menu featuring flavors and ingredients from home and abroad. Guests can also enjoy an exquisite Afternoon Tea experience with sweet creations by award-winning chefs.
Reservation
recommended
Daily from 10:30 - 22:00

The Chester Grosvenor Location

Eastgate Street, Eastgate, Chester, United Kingdom, CH1 1LT
Map view
Eastgate Street, Eastgate, Chester, United Kingdom, CH1 1LT
Nearby
City Walls
Walls of Chester
200 ft
Church
Chester Cathedral
700 ft
Museum
Dewa Roman Experience
1200 ft
St Michaels Church Bridge Street
Chester Golf Club
1200 ft
45 Eastgate Street
Eastgate Clock
200 ft
Chester Rows
500 ft
Church
Church of St Peter
600 ft
30 Watergate Street
Booth Mansion
900 ft
Church
Wesley Church Centre
400 ft
Church
St John the Baptist's Church
1000 ft
40 Watergate Street
The Antiques Shop
1000 ft
27 Grosvenor Street The Grosvenor Museum
Chester History & Heritage
1000 ft
Chester Market Hall 6 Princess Street Chester Market Hall
Chester in Lego
1100 ft
Gallery
The Watergate Street Gallery
1100 ft
Shopping Area
Grosvenor Shopping Centre
400 ft
Garden
Chester Cathedral Falconry and Nature Gardens
600 ft
60 Watergate Street
Watergate Street Independent Quarter
1100 ft
Bridge
Suspension Bridge
1500 ft
Mall
Chester Rows shops
600 ft
Restaurants
La Brasserie
100 ft
56-58 Eastgate Street Eastgate St
Simon Radley at The Chester Grosvenor
200 ft
The Chester Grosvenor 56-58 Eastgate
The Botanist
400 ft
13 St. Werburgh Street
The Chester Grosvenor Restaurant
100 ft
56-58 Eastgate Street Aldford
Afternoon Tea at the Grosvenor Hotel
200 ft
Eastgate
Duttons
400 ft
10-11 Godstall Ln
The Tea Press Cafe
300 ft
28-30 Eastgate Street
Debenhams Browns of Chester Cafe
300 ft
34-40 Eastgate Row South
Towers
500 ft
St Werburgh St Bell Tower House
Explore Chester
Explore Chester
Top Attractions
Activities
Dining
Entertainment
Chester Castle
Chester Castle
9 minutes' walk
Chester Castle, a medieval fortress, offers guided tours showcasing its history and stunning views of the city.
Chester Cathedral
Chester Cathedral
3 minutes' walk
Chester Cathedral features beautiful architecture and fascinating exhibitions; free admission with donations welcome.
Walls of Chester
Walls of Chester
1 minute' walk
The ancient city walls provide a scenic walking path with panoramic views of Chester's historical landmarks.
Grosvenor Park
Grosvenor Park
16 minutes' walk
Grosvenor Park offers lush gardens and a miniature railway ride, perfect for families in search of outdoor fun.
Kayaking on the River Dee
10 minutes' walk
Kayaking experiences on the River Dee provide thrills and a unique view of Chester. Rentals available nearby.
Wellness Spa at the Grosvenor
1 minute' walk
The on-site wellness spa offers relaxation packages, massages, and beauty treatments just moments from your room.
Simon Radley at The Chester Grosvenor
Simon Radley at The Chester Grosvenor
1 minute' walk
This Michelin-star restaurant serves exquisite British cuisine with an elegant atmosphere; advance reservations recommended.
The Botanist
The Botanist
2 minutes' walk
The Botanist offers a vibrant atmosphere with a diverse menu; try their signature hanging kebabs for a unique taste.
Chester Racecourse
Chester Racecourse
4 minutes' drive
Chester Racecourse hosts thrilling horse racing events and offers various hospitality packages, great for all ages.
Grosvenor Museum
9 minutes' walk
The Grosvenor Museum features local history exhibits and art collections, offering family-friendly programs and activities.
Getting around
City Centre
Chester5 min  ·  1400 ft
Airports
Chester Hawarden (CEG)18 min  ·  7.1 mi
Liverpool John Lennon (LPL)62 min  ·  25.4 mi
Train
Chester Train Station11 min  ·  3000 ft
Bus
Bus stop4 min  ·  1000 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at GBP 15 per day.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel The Chester Grosvenor guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Polish
Year renovated:
2010
Number of floors:
4
Number of rooms:
66

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review summary
Based on recent reviews
Powered by AI
The Chester Grosvenor enjoys an amazing central location, perfect for exploring the Cathedral and Walls, with beautiful city views reported by some guests. The rooms are often described as generously sized and well-furnished, frequently offering tea and coffee facilities. The spacious bathrooms are well-lit, though a few guests have found them to be somewhat dated. Many appreciate the hotel's charm and find the atmosphere welcoming, offering a luxurious experience.
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Review score
Based on 2918 verified reviews
8.6/10
Great
86%
Recommend
Location
9.7/10
Staff
9.3/10
Paid Wi-Fi
7.9/10
Value for money
8.2/10
Pros
Friendly staff
Central location
Huge room
Easy check-in
Cons
Limited menu
Dated bathroom
Expensive wine
Guest reviews
based on 2918 reviews
8.6/10
based on 3791 reviews
4.5/5
based on 5353 reviews
8.8/10
Steven from United Kingdom
Family with children
Deluxe Room
3 nights in November 2025
|
Reviewed:February 12, 2026
8.8/10

Solid Stay in Prime Location

friendly doormensuperb locationclean accommodation
the doormen were very friendly. the location worked well for attending a wedding at the town hall. the accommodation had cleanliness, which i appreciate.
the hotel only had one lift operational .
Location
9/10
the hotel sits right in the heart of the historic section. exploring the city becomes easy with this location. this makes walking to nearby attractions very simple.
Service
9/10
staff provided excellent service from start to finish. i was welcomed at the door, a very nice touch, and someone took my case to the room. the attentiveness from the staff.
Dining
8/10
breakfast service occurs at the table. the quality was great. it offers good service.
Rooms
9/10
the suite included a nice seating area. i also appreciated excellent black out curtains that helped me sleep. the room was clean and had a good standard overall.
0 Helpful
|
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Steven from United Kingdom
Family with children
Suite
3 nights in November 2025
|
Reviewed:January 27, 2026
8/10

Good Location

valet parkingseating area
the valet parking was helpful on arrival. i found the suite had a nice seating area. i also liked that it included blackout curtains. they assisted with sleep.
0 Helpful
Liam from Ireland
Couple
Deluxe Room
4 nights in November 2025
|
Reviewed:January 05, 2026
9.3/10

Wonderful City Centre Stay

professional staffcentral location
The door staff was helpful and professional, made our arrival smooth. Reception was also very helpful and friendly, offering quick assistance. The hotel's central location was fantastic , close to all city centre amenities. I was very pleased with excellent air conditioning.
Service
9/10
The doormen were friendly and helpful with directions. Front of house staff provided excellent assistance, ensuring all our requests were met promptly. Dining staff was very attentive to our needs during breakfast and dinner.
Location
10/10
The hotel is situated in the heart of the historic area. Exploring nearby attractions was easily done by foot, and I found many points of interest. Adjacent parking provided convenient access , directly connected to the hotel.
Dining
9/10
The dining room offered an excellent breakfast with a wide selection of items. The breakfast included continental options , and everything tasted fresh. The restaurant staff provided excellent , attentive service during the meals.
0 Helpful
|
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Luna from Spain
Single
Deluxe Room
3 nights in November 2025
|
Reviewed:December 18, 2025
9/10
beverage optionsample lighting
the room included several beverage options including tea and coffee. the bathroom was spacious it featured ample lighting.
the elevator near the parking area was occasionally slow.
0 Helpful
Victoria from United Kingdom
Couple
Classic Room
2 nights in August 2025
|
Reviewed:September 23, 2025
9.0/10

A Golden Wedding Celebration

attentive staffseamless coordinationmagical afternoonexcellent dedication
The event manager completely understood our vision. They brought it to life, even exceeding my expectations. The seamless coordination from the staff contributed to a magical afternoon. A staff member was always available, ready to answer our questions and address our concerns. We received compliments from guests about the wonderful atmosphere, demonstrating the staff's dedication to excellence.
Facilities
9/10
The hotel's parking was easy to find. It was within the complex! the parking offered convenient access and the hotel offered immediate access to city attractions, very helpful.
Rooms
8/10
Our classic room was a good size. It provided ample space for our belongings! The room included standard amenities and was sufficiently comfortable though the style felt slightly dated to me.
Dining
9/10
Breakfast included a window view. It overlooked the street! The breakfast selection offered a good variety of options, and the brasserie meal provided excellent value.
Service
10/10
The doormen were very friendly! The staff, in general, was lovely and helpful. They promptly addressed our concerns. This made our experience better and more relaxing
0 Helpful
|
Show more
Questions of the users
About The Chester Grosvenor
What are the parking options available at The Chester Grosvenor?
22 April 2024
Parking is available at the Chester Grosvenor Shopping Centre multi-storey car park, which is right next to the hotel. Access is convenient via the second floor of the car park, where discounted rates apply when the car park ticket is validated at the hotel.
Are there any pet-friendly accommodations in The Chester Grosvenor?
15 September 2024
Only service dogs are permitted in the hotel, as pets are not accepted in the accommodations.
Is breakfast included in the room rate?
08 March 2025
The room rates cover a Continental Breakfast, while guests can opt to upgrade to a Full English Breakfast for an additional cost of £9.50 per person.
Can guests have twin bed configurations in the rooms?
30 November 2024
Twin beds are available in Deluxe and Executive rooms upon request. However, the Classic rooms come only with a double bed.
What access is available for the hotel's spa services?
11 February 2025
Access to the Spa incurs a one-time fee of £35.00, which allows use throughout your stay.
Is there a facility for electric car charging at the hotel?
27 June 2024
Yes, electric car charging is available through the Valet Parking service, and prior booking of at least 48 hours in advance is required due to limited availability.
Does The Chester Grosvenor have options for afternoon tea?
10 October 2025
Afternoon tea is available and can be reserved either online or by contacting the Reservations Team.
Can children enjoy afternoon tea at The Chester Grosvenor?
03 May 2024
Guests aged 12 and older are welcome to participate in afternoon tea, creating an elegant environment for older children and adults to enjoy.
What is the process for booking spa treatments?
10 January 2025
Guests can book spa treatments directly through the hotel's website or by reaching out to the spa reception for assistance.
Are there any special offers available at The Chester Grosvenor?
21 August 2024
The Chester Grosvenor offers various special promotions throughout the year, including packages for overnight stays or dining experiences, providing luxury for less.

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